Privacy Policy

Personal data processed by us

RD Carparts processes your personal data because you are using our services and/or because you have supplied us with these yourself. Below you will find an overview of the personal data processed by us:

- First name and surname

- Address details

- Telephone number

- Email address

- IP address

- Data regarding your activities on our website

- Bank account number

Special and/or sensitive personal data processed by us

Our website and/or service does not intend to collect information about website visitors below the age of 16, unless they have permission from their parent or guardian. However, we are unable to check whether a visitor is over 16 years of age. We encourage parents to be involved in their children's online activities in order to prevent information about children from being collected without parental consent. If you believe that we have collected personal information about a minor without that consent, please contact us at [email protected] and we will delete that information.

With which objective and on which grounds do we process personal data

RD Carparts has the following objectives when processing your personal data:

- So we can process your payment

- So we can call or email you if required to perform our services

- To deliver goods and services to you

Automated decision making

RD Carparts takes [yes/no] decisions on the basis of automated processing with regard to matters that may have (significant) consequences for individuals. These are decisions that are made by computer programs or systems, without the involvement of a human being (e.g. an employee of RD Carparts). RD Carparts uses the following computer programs or systems: [insert name of system, why it is used, underlying logic, importance and expected impact on data subject].

How long do we store your personal data?

RD Carparts does not retain your personal data any longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories of) personal data: (Category) personal data > Storage period > Reason Personal data > Storage period > Reason Address > Storage period > Reason Miscellaneous > Storage period > Reason

Storage of personal data with third parties

RD Carparts does not sell on your data to third parties and only provides this data if this is necessary for the fulfilment of our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to safeguard the same level of security and confidentiality of your data. RD Carparts continues to bear responsibility for these processes.

Cookies, or comparable techniques, used by us

RD Carparts uses technical and functional cookies only. Also, analytical cookies are used that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are required for the technical operation of the website and for your convenience of use. They ensure the website functions properly and remember your preferred settings, for example. They also allow us to optimize our website. You can unsubscribe from cookies by configuring your Internet browser in such a way that it no longer stores cookies. In addition, you can also delete all information previously stored by using your browser settings.

Viewing, correcting or deleting your personal data

You have the right to view, correct or delete your personal data. You can do this yourself by accessing the personal settings of your account. In addition, you have the right to withdraw your consent, if given, for the data processing or to object to the processing of your personal data by our company and you have the right to access your data. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization named by you. If you wish to exercise your right of objection and/or right to data access or if you have any other questions or remarks regarding the data processing, please send a detailed request to: [email protected]. To ensure that the request for inspection has been made by you, we ask that you enclose a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip containing numbers at the bottom of the passport), passport number and Burgerservicenummer (BSN). This is to protect your privacy. RD Carparts will respond to your request as soon as possible, but in any case within four weeks. RD Carparts would also like to draw your attention to the option given to you of filing a complaint with the national regulator, the Personal Data Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we safeguard your personal data

RD Carparts takes the protection of your data seriously and undertakes the appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration.  If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or use our contact form